Privacy Policy

Last Updated: April 21, 2025

At Trip Repo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our group travel management platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our platform, including but not limited to:

  • Contact information (name, email address, phone number, mailing address)
  • Travel documentation (passport information, visa details, travel insurance)
  • Special requirements (dietary restrictions, accessibility needs, room preferences)
  • Payment information (processed through secure third-party payment processors)
  • Communication preferences and history
  • Profile information and account settings

Information From Travel Agencies

If you are a traveler whose information has been added to our platform by your travel agency, they may have provided us with your personal information as part of their legitimate business operations. Your travel agency remains the controller of this data, and you should also review their privacy policy.

Automatically Collected Information

When you access our platform, we may automatically collect certain information about your device and usage, including:

  • Device information (type of device, operating system, browser type)
  • Log data (IP address, access times, pages viewed)
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our group travel management services
  • Processing and facilitating travel arrangements and bookings
  • Managing traveler communications and notifications
  • Storing and organizing travel documents securely
  • Customizing user experience and agency branding
  • Analyzing usage to improve our platform
  • Responding to customer service requests
  • Preventing fraudulent transactions and enhancing security
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

  • With Travel Advisors and Agencies: Information is shared with the travel agencies managing your trip.
  • With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf.
  • For Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share information in connection with a merger, sale of company assets, financing, or acquisition.
  • With Your Consent: We may share information with your consent or as otherwise disclosed at the time of collection.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Your documents and sensitive information are encrypted both in transit and at rest using industry-standard encryption protocols.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to erasure (the "right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights in relation to automated decision making and profiling

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookie Policy

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Children's Privacy

Our platform is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under age 16 without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Trip Repo

Email: privacy@grouptravelpro.com

Phone: (555) 123-4567

Address: 123 Travel Lane, Suite 100, San Francisco, CA 94105, USA